How to connect RD Station CRM to LinkedScope

Sumário
Sumário

Connect RD Station CRM to LinkedScope to match your deals with LinkedIn Ads and see which accounts reached by your ads turned into pipeline, won or lost revenue. The integration is read-only: LinkedScope never creates, changes or deletes anything in RD Station CRM.

  • Time: 3 minutes
  • Who can do it: LinkedScope account owner or admin
  • Method: Credential pasted into LinkedScope
  • Access: Read-only

Before you start

  • Owner or admin access to the LinkedScope account, to see the Integrations tab.
  • A plan that includes CRM integration. If the card shows a Blocked button, your current plan does not include CRM. Check Settings > Subscription.
  • Your LinkedIn Ads account connected. Without it, LinkedScope has nothing to match your CRM data against.
  • Access to RD Station CRM (not RD Station Marketing, which is not supported).
  • The token of an RD Station CRM admin user. The token inherits its owner’s visibility.

One CRM at a time
Each LinkedScope account connects to one CRM at a time. If another CRM is already connected, the RD Station CRM button is disabled with the message “Disconnect the current CRM to connect a new account”.

Where to find the Instance token

  1. Open your profile in RD Station CRM
    In the upper right corner, click your name and then Profile.
  2. Copy the instance token
    Below your user details you will find the instance token (Token da instância). If there is none yet, click Generate token. Copy the value.

Still unsure? See the RD Station’s official guide: generate and view the token (Portuguese).

Treat the credential like a password: don’t share it by email or chat. Anyone with it can read your CRM data.

Connect RD Station CRM

  1. Open integrations
    In LinkedScope, click Settings in the sidebar and open the Integrations tab.CRM cards on the LinkedScope Integrations tab
  2. Paste the Instance token into LinkedScope
    On the RD Station CRM card, paste the value into the Instance token field.RD Station CRM card on the Integrations tab
  3. Save
    Click Save. When Account connected successfully appears, the integration is active. For security, the field then shows the credential masked.Connected RD Station CRM card

First sync
Right after connecting, LinkedScope starts importing deals from the last two years. This usually takes a few minutes, longer for CRMs with many records. You can keep using the platform in the meantime.

Configure after connecting

With the CRM connected, these options appear on the Integrations tab.

CRM options: deal name fallback, impression threshold and Sync CRM
Options shown when a CRM is connected
  • Funnels selection: on the RD Station CRM card, choose which funnels are analyzed. By default all of them count, including ones created later. The selector only shows up when there is more than one.
  • Deal influence impression threshold: the minimum number of impressions a company must have received before the deal was created for it to count as influenced. The default is 7.
  • Deal name fallback matching: when the company domain and name in the CRM don’t match LinkedIn data, uses the deal name as a last resort.
  • Sync CRM: LinkedScope syncs automatically once a day. Use the button to force an update after big changes in the CRM.

To understand how LinkedScope links deals to companies, see CRM integrations: how they work.

What data LinkedScope reads

LinkedScope reads only what it needs to measure LinkedIn Ads influence, considering deals created or closed in the last two years:

DataWhat it is used for
DealsName, amount, stage, funnel, create and close dates, won/lost status and owner
CompaniesName and website of each deal’s company, for company-level attribution
Funnels and stagesConfigured funnels and stages, to classify pipeline and filter by funnel
UsersName and email of deal owners

Credentials are stored encrypted and are never shown back on screen.

Where the data shows up

After the first sync, RD Station CRM data feeds these areas:

  • Pipeline Impact: open, won and lost pipeline from companies reached by your ads, with the list of deals.
  • Reached Companies: which companies reached by your ads have deals in the CRM.
  • Target Accounts and Spark Prospects: engaged accounts that have not become deals yet, or that are already in progress.
LinkedScope Pipeline Impact screen (values hidden)
Pipeline Impact with CRM data

Limited permission alert

After every sync, LinkedScope checks whether the connected user can see every deal. If not, the card shows the pink Limited permission alert and every user in the account gets a notification.

In RD Station CRM: The token owner is not an admin in RD Station CRM and may not see every deal. Replace it with an admin’s token. The alert flags a risk, not proof that data is missing.

Disconnect or switch CRM

  • In Settings > Integrations, clear the credential on the RD Station CRM card (the × icon) and click Save.
  • CRM data stops showing in reports and syncs stop. Nothing is deleted in RD Station CRM.
  • To switch CRMs, disconnect the current one and connect the new one. The funnels selection is kept only if you reconnect with the same credential.

Replace or invalidate the token

  1. To replace the credential, paste the new token into the RD Station CRM card and click Save.
  2. If the token was exposed, ask your RD Station CRM admin to generate a new one and update LinkedScope.

Frequently asked questions

I use RD Station Marketing. Can I connect it?

No. The integration reads deals from RD Station CRM. RD Station Marketing has no deals and is not supported.

How long until the data shows up?

The first sync starts right after connecting and usually takes a few minutes. CRMs with many records can take longer. After that, LinkedScope syncs once a day.

Can I connect two CRMs at the same time?

No. Each LinkedScope account uses one CRM at a time. To switch, disconnect the current one and connect the new one.

Does LinkedScope change anything in my CRM?

No. The integration is read-only.

Why aren’t some deals linked to LinkedIn companies?

LinkedScope needs to recognize each deal’s company. Keep the company name and website filled in the CRM. If matches are still missing, turn on deal name fallback matching in Settings > Integrations.

Can I limit the analysis to one business unit?

Yes. Select only that unit’s funnels on the RD Station CRM card. Deals from other funnels stop counting in reports, with no new sync needed.

Need help?

Reach us at [email protected], through the Help menu inside LinkedScope or on our contact page.